Remote Call Center Representative $18/HR at Tech Systems

Miami, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Oct, 26

Salary

18.0

Posted On

19 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Call Center Operations, Microsoft Excel, Communication Skills, Claims Processing, Sales, Product Registration, Data Documentation, KPI Management, Quality Assurance

Industry

IT Services and IT Consulting

Description

IMMEDIATE REMOTE CALL CENTER REPRESENATIVE OPENING: $18/HR OPPORTUNITY TO WORK FOR ONE OF THE LARGEST WARRANTY SERVICES/PROTECTION PLAN COMPANIES IN THE AREA FULL TIME OPPORTUNITY, LONG TERM POSITION EQUIPMENT PROVIDED MONDAY - FRIDAY 9AM-6PM EASTERN TIME $18/HR Qualifications: 2 years of call center experience Excellent communication skills Microsoft Excel skills Responsibilities: Emphasis is on general customer service for warranty plans, claims, credits, sales, and product registration. Formulate business decisions based on information provided during the call. Accurately document information within multiple database systems. Adhere to KPI(s), as defined by the leadership team, to ensure you are meeting departmental expectations and quality assurance. Act as a back-up to Outbound Contact Center Team, focusing on closing extended warranty sales and with the assistance of progressive calling. Perform other duties as assigned. Job Type & Location This is a Contract to Hire position based out of Miami, FL. Pay and Benefits The pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Jul 22, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Responsibilities

Provide general customer service for warranty plans, including handling claims, credits, sales, and product registrations. Document information across multiple databases and meet departmental KPIs while supporting outbound sales efforts.