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Remote Call Center Representative at TechOp Solutions International

Tampa, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Feb, 26

Salary

0.0

Posted On

19 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Analytical Abilities, Detail-Oriented, Adaptability, Multitasking, Written Communication, Verbal Communication, Telephony Systems, CRMs, Microsoft Office Suite, Sensitive Information Handling

Industry

IT Services and IT Consulting

Description

TechOp Solutions is seeking Customer Service Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be detail-oriented, adaptable, and thrive in a fast-paced, high-volume environment. These individuals will play a critical role supporting our client’s operations by reviewing, analyzing, and documenting sensitive information while ensuring accuracy, confidentiality, and compliance. Recruiter Note: Remote position, but Candidate must reside within Tampa, FL or nearby cities. Duties: Answer and track incoming calls Prepare and submit accurate, detailed reports in government systems Accurately record all details in accordance with procedures Conduct database and open-source research Route and escalate calls appropriately Other duties, as assigned 3 +experience in a call center Associates Degree Proven ability to multitask simultaneously communicating and inputting data Strong written and verbal communication skills Proficiency with telephony systems, CRMs, and Microsoft Office Suite. Experience in handling sensitive information

Responsibilities

The Call Center Representative will support client operations by reviewing, analyzing, and documenting sensitive information. They will ensure accuracy, confidentiality, and compliance while managing incoming calls and preparing reports.