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Remote Call Center Representative at TechOp Solutions International
Brownsville, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

21 Mar, 26

Salary

0.0

Posted On

21 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills, Analytical Abilities, Detail-Oriented, Adaptability, Multitasking, Written Communication, Verbal Communication, Telephony Systems, CRMs, Microsoft Office Suite, Sensitive Information Handling

Industry

IT Services and IT Consulting

Description
TechOp Solutions is seeking Call Center Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be detail-oriented, adaptable, and thrive in a fast-paced, high-volume environment. These individuals will play a critical role supporting our client’s operations by reviewing, analyzing, and documenting sensitive information while ensuring accuracy, confidentiality, and compliance. Recruiter Note: Remote position, but Candidate must reside within Brownsville, TX or cities within Cameron County. Duties: Answer and track incoming calls Prepare and submit accurate, detailed reports in government systems Accurately record all details in accordance with procedures Conduct database and open-source research Route and escalate calls appropriately Other duties, as assigned 3 + years experience in a call center Associates Degree Proven ability to multitask simultaneously communicating and inputting data Strong written and verbal communication skills Proficiency with telephony systems, CRMs, and Microsoft Office Suite. Experience in handling sensitive information IND123
Responsibilities
Call Center Representatives will support client operations by reviewing, analyzing, and documenting sensitive information. They will also answer and track incoming calls, prepare reports, and conduct research.