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Remote Client Experience Coordinator at Traveling with Mchaila
Houston, Texas, United States -
Full Time

Start Date

Immediate

Expiry Date

02 Jun, 26

Salary

0.0

Posted On

04 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Client Experience, Communication, Coordination, Scheduling, Record Keeping, Organization, Customer Service, Detail-Oriented

Industry

Travel Arrangements

Description
We are seeking a client-focused and detail-driven Remote Client Experience Coordinator to support customers through a dedicated advisor-led service model. In this role, you will partner closely with assigned advisors to ensure clients receive timely communication, organized coordination, and a seamless experience from initial inquiry through completion. This fully remote position is ideal for someone who thrives in a structured environment, enjoys helping others, and takes pride in delivering exceptional service behind the scenes. What Youll Do: Serve as a support liaison for clients working with their assigned advisor Respond to inquiries with accurate, timely, and professional communication Coordinate scheduling, confirmations, and follow-ups Track and update client records to ensure accuracy and organization Proactively identify gaps in communication and ensure nothing falls through the cracks Support advisors in maintaining a high-quality, consistent client experience Must be a citizen of the US, Uk, Australia, Spain, and LATAM What Were Looking For: Strong written and verbal communication skills Customer service or client-support experience (preferred, not required) Detail-oriented and highly organized
Responsibilities
The coordinator will serve as a support liaison for clients, partnering with assigned advisors to ensure timely communication and organized coordination from inquiry through completion. Key duties include responding to inquiries professionally, coordinating scheduling and follow-ups, and tracking client records for accuracy.