Job Posting: Clinical Manager
Location: Remote
Full-Time | Permanent
Reports to: Director & CEO
About Us:
The Family Enhancement Centre is a trusted, client-centered counselling agency committed to delivering high-quality mental health services across Canada. We support individuals, couples, and families through a range of evidence-based therapeutic modalities, and we’re proud to serve our community with compassion, integrity, and excellence.
We are seeking a Clinical Manager to lead our clinical operations, support our team of therapists, and ensure best practices in mental health service delivery.

Key Responsibilities:

• Provide leadership and oversight to clinical staff, including Social Workers and Registered Psychotherapists
• Supervise and support Clinical Supervisors, ensuring alignment with professional standards and agency values
• Manage and monitor clinical workflows, caseload distribution, and service delivery targets
• Support hiring, onboarding, performance evaluations, and staff development
• Ensure compliance with professional, ethical, and legislative standards (e.g., OCSWSSW, CRPO, OCN,)
• Collaborate with administrative and leadership teams on program development and strategic planning
• Oversee and improve quality assurance processes, including case audits and outcome tracking
• Foster a positive and supportive team environment through regular clinical meetings and staff engagement
• Respond to client escalations, critical incidents, and risk management situations
• Represent the agency in relevant networks, partnerships, and community initiatives

Qualifications:

• Master’s degree in Social Work, Psychology, Counselling or a related field
• Registration in good standing with a recognized Ontario regulatory college (e.g., OCSWSSW, CRPO)
• Minimum 5 years of clinical experience with at least 2 years in a leadership or supervisory role
• Proven experience in clinical supervision, service planning, and team management
• Strong knowledge of ethical, legal, and professional standards in Ontario’s mental health sector
• Exceptional communication, organizational, and interpersonal skills
• Demonstrated ability to manage competing priorities in a fast-paced environment
• Training in trauma-informed care and therapy models is an asset

What We Offer:

• Paid 30 minute lunch breaks
• Competitive salary: $85,000 – $98,000 annually
• Flexible remote work model
• Opportunities for professional development and clinical training
• A collaborative, mission-driven workplace culture

PLEASE SUBMIT YOUR RESUME AND A COVER LETTER OUTLINING YOUR CLINICAL LEADERSHIP EXPERIENCE TO JOBS@TFEC.CA

Job Types: Full-time, Permanent
Pay: $85,000.00-$98,000.00 per year

Benefits:

• Flexible schedule
• Work from home

Schedule:

• Monday to Friday

Education:

• Master’s Degree (preferred)

Licence/Certification:

• RSW, RP (preferred)

Work Location: Remot

• Provide leadership and oversight to clinical staff, including Social Workers and Registered Psychotherapists
• Supervise and support Clinical Supervisors, ensuring alignment with professional standards and agency values
• Manage and monitor clinical workflows, caseload distribution, and service delivery targets
• Support hiring, onboarding, performance evaluations, and staff development
• Ensure compliance with professional, ethical, and legislative standards (e.g., OCSWSSW, CRPO, OCN,)
• Collaborate with administrative and leadership teams on program development and strategic planning
• Oversee and improve quality assurance processes, including case audits and outcome tracking
• Foster a positive and supportive team environment through regular clinical meetings and staff engagement
• Respond to client escalations, critical incidents, and risk management situations
• Represent the agency in relevant networks, partnerships, and community initiative