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Remote Customer Care Associate at CareerHelix Ltd
Dubai, Dubai, United Arab Emirates -
Full Time

Start Date

Immediate

Expiry Date

20 Jan, 27

Salary

20000.0

Posted On

22 Oct, 26

Experience

4 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Financial Services & Insurance

Description
  • Key Responsibilities:
  • Assist customers with enquiries, requests, and account-related questions.
  • Provide accurate and helpful information through available support channels.
  • Maintain detailed records of customer interactions.
  • Resolve issues while following company procedures.
  • Identify customer needs and provide suitable solutions.
  • Escalate complex cases when required.
  • Maintain a professional and empathetic communication style.
  • Support customer satisfaction initiatives.
  • Monitor follow-up activities and pending requests.
  • Meet customer service performance standards.

How To Apply:

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Responsibilities