Remote Customer Service Rep - Mon-Fri Schedule!! at Teksystems Global Services LLC

Dallas, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Jan, 26

Salary

18.0

Posted On

18 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication Skills, Data Input, Troubleshooting, Problem-solving, Multi-tasking, Prioritizing, Empathy, PC Skills, Windows, MS Office

Industry

IT Services and IT Consulting

Description

Remote Customer Service Rep Remote Customer Service Rep Details: Hours of operation: Mon-Fri, 8am to 8pm EST - Must be able to work ANY 8 hour shift during this window. Training: 2 weeks of training from 9:00am - 5:30pm EST Duration: 3-month contract. Some top performers will be converted to permanent positions! Location: Remote from anywhere in the US. Pay Rate: $18.00/hr Start Date: November 25th Remote Customer Service Rep Job Description: Handling inbound/outbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism. A majority of the calls are to/from members that are eligible for a Silver Sneakers program through specific Medicare plans. Remote Customer Service Rep Qualifications: Minimum of 1 year of customer service experience Call center experience preferred! Strong customer service and communication skills Ability to articulate ideas clearly and concisely in a variety of settings, adjusting the message to match the audience PC skills with proficiency using Windows and MS Office Ability to empathize and understand the needs of the customer Strong troubleshooting and problem-solving skills Proficiency multi-tasking, prioritizing and meeting deadlines Pay and Benefits The pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Oct 31, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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Responsibilities

Handling inbound and outbound calls from members and providers while providing a high level of customer service. The role involves inputting data and ensuring courtesy and professionalism in all interactions.