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Work From Anywhere with the US!

JOB SUMMARY

We are seeking a dedicated and enthusiastic Customer Service Representative to join our team. In this role, you will be the first point of contact for our clients, providing exceptional support and assistance. Your primary responsibilities will include addressing customer inquiries, resolving issues, and ensuring a positive experience for all clients. The ideal candidate will possess strong communication skills and a passion for helping others.

SKILLS

• Strong communication skills in English; multilingual or bilingual abilities are a plus
• Proficient in data entry with attention to detail
• Ability to analyze customer needs and provide effective solutions
• Cash handling experience is beneficial
• Competent computer skills, including proficiency in Microsoft Office applications
• Typing skills that ensure efficient documentation of interactions
• Sales experience is an advantage but not mandatory
  Join our team as a Customer Service Representative where you can make a difference by providing outstanding support to our valued clients!
  Job Type: Part-time
  Pay: $21.64 - $26.06 per hour
  Expected hours: No less than 16 per week

Benefits:

• 401(k)
• Flexible schedule
• Paid time off
• Professional development assistance
• Work from home

Education:

• High school or equivalent (Required)

Work Location: Remot

• Respond to customer inquiries via phone, email, and chat in a timely manner
• Assist customers with order placement, modifications, and cancellations
• Handle customer complaints with empathy and professionalism
• Perform data entry tasks to update customer information in the system
• Conduct outbound calls to follow up on customer feedback or service inquiries
• Collaborate with team members to improve overall customer satisfaction
• Utilize Microsoft Office tools to create reports and documentation as needed