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Remote Customer Success Coordinator at Triptasticadventures

Madison, Wisconsin, United States -

Full Time

Start Date

Immediate

Expiry Date

19 May, 26

Salary

0.0

Posted On

18 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Coordination, Communication, Organization, Independent Work, Collaboration, Planning, Research, Record Keeping

Industry

Travel Arrangements

Description

Role Overview We are increasing our remote team and are seeking customer-centered individuals who enjoy with assisting clients and handling multiple priorities. In this role, you will help coordinate reservations and related services, including accommodations, activities, transportation, and event-based arrangements. This role is for those who communicate clearly, stay organized, and are comfortable working independently in a remote setting while collaborating with a supportive team. Key Responsibilities Support clients with planning and coordinating customized arrangements Research, compare, and confirm reservation options based on client needs Provide accurate information and thoughtful recommendations Communicate professionally via email and phone Assist with updates, changes, and service-related inquiries Maintain organized and accurate client records Participate in training sessions What We Offer Fully remote Flexible schedule Ongoing training Supportive team setting Qualifications Authorized to work in the US, UK, Mexico, Australia, or Spain Strong written and verbal English communication skills Reliable internet access and smartphone (computer is also strongly recommended) Strong customer service skills

Responsibilities

The role involves supporting clients by planning and coordinating customized arrangements such as reservations, accommodations, activities, and transportation services. Key duties include researching options, providing accurate information, communicating professionally, and maintaining organized client records.