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Remote Customer Support Specialist at Flowfox

Austin, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jun, 26

Salary

23.0

Posted On

08 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Support, Email Communication, Chat Support, Distribution Support, Order Updates, Shipment Updates, Service Request Resolution, Interaction Logging, Warehouse Coordination, Attention To Detail, Punctuality, Written English

Industry

IT Services and IT Consulting

Description

Flowfox is hiring a Remote Customer Support Specialist to support our distribution department in Austin. This role is available part-time or full-time. Applications are accepted only from Texas. Hourly pay ranges from $17–$23. Training is provided, and schedules are flexible. Duties: Respond to customer emails and chats. Support distribution-related inquiries. Provide order and shipment updates. Resolve basic service requests. Log interactions accurately. Coordinate with warehouse teams. Follow support procedures. Requirements: Must reside in Texas. Authorized to work in the U.S. Clear written English skills. Basic computer proficiency. Reliable internet connection. Strong attention to detail. Dependable and punctual. Benefits: $17–$23 hourly pay. Fully remote position. Part-time or full-time options. Paid onboarding training. Supportive team culture. Stable workload. Growth opportunities. Apply today to join Flowfox as a Remote Customer Support Specialist in Austin. Work remotely while supporting a fast-growing distribution team.

Responsibilities

The specialist will be responsible for responding to customer inquiries via email and chat, specifically supporting the distribution department with order and shipment updates. Duties also include resolving basic service requests and accurately logging all interactions while coordinating with warehouse teams.