Behavior Interventions, owned and operated by Board Certified Behavior Analysts, was founded in 2006. We pride ourselves in delivering quality services and our sincere commitment to improving the lives of those we serve. Our mission to improve our client’s lives starts with ensuring our employees have a safe and innovative environment to flourish. Our staff are provided with the tools to learn and advance within the field of Applied Behavior Analysis and within our organization through regular team and individual supervision meetings and ongoing training opportunities.

WEEKENDS AS NEEDED

We are seeking a Remote Email Response Specialist to join our Customer Support team. As a Remote Email Response Specialist, you will be responsible for managing and responding to customer inquiries and concerns via email. This role requires excellent written communication skills and the ability to provide timely and helpful responses to our customers.

QUALIFICATIONS:

• Excellent written communication skills
• Strong attention to detail
• Ability to work independently and manage time effectively
• Previous experience in customer support or a similar role preferred
• Proficiency in Microsoft Office and email management tools
  If you are a self-motivated individual with a passion for providing excellent customer service, we would love to hear from you. This is a remote position, allowing you the flexibility to work from anywhere. Apply now to join our dynamic team!
  The pay range for this role is:
  25 - 28 USD per hour(Remote (Atlanta, Georgia, US)

• Manage and respond to customer inquiries and concerns via email
• Provide timely and accurate information to customers
• Resolve customer issues and escalate as needed
• Maintain a high level of professionalism and customer service
• Collaborate with other team members to ensure customer satisfaction