Remote Field Application Scientist (m/w/d) Region: Düsseldorf/Frankfurt at SCIENION

Berlin, , Germany -

Full Time

Start Date

Immediate

Expiry Date

02 Sep, 26

Salary

0.0

Posted On

04 Jun, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Training, Technical Presentations, Troubleshooting, Workflow Optimization, Scientific Communication, Single Cell Processing, NGS, Mass Spectrometry, Medical Diagnostics, Biosensor Development, Technical Documentation, Customer Support, English Fluency, Commercial Awareness, Biomedical Engineering, Analytical Chemistry

Industry

Biotechnology Research

Description

Ihre Aufgaben Deliver customer training, technical presentations, and application guidance to support successful use of SCIENION technologies after installation. Serve as the primary scientific contact for application questions, troubleshooting, workflow optimization, and problem solving in the field. Support customers and internal teams with technical documentation, training materials, and accurate records of support activities. Collaborate closely with service, support, development, and commercial colleagues to relay customer feedback and improve customer experience. Ihr Profil Bachelor’s degree in biomedical engineering, biotechnology, microfluidics, materials science, analytical chemistry, or a related field. Hands-on experience in areas such as single cell processing, NGS, mass spectrometry, medical diagnostics, or biosensor development is highly desirable. Strong scientific communication and training skills, with the ability to explain complex applications to diverse customer audiences. Independent, proactive, solution-oriented mindset with willingness to travel extensively and support customers across multiple countries. Experience in a customer-facing scientific role such as applications support, field support, technical service, or customer training. Ability to work confidently across biology, chemistry, physics, and engineering topics. Fluent English required; additional European languages are a strong advantage. Commercial awareness and business understanding, while remaining focused on after-sales support and customer success. Wir bieten Competitive salary and benefits package. Work with cutting-edge technologies in a dynamic, international setting. High autonomy and direct impact on customer success, scientific adoption, and service quality. Professional development through exposure to diverse applications, customers, and global markets. About us SCIENION hat es sich zur Aufgabe gemacht, die Entwicklung innovativer, zuverlässiger und kosteneffizienter diagnostischer und bioanalytischer Arbeitsabläufe zu fördern. Mit Hauptsitz in Berlin (Deutschland) und Niederlassungen in Phoenix, Arizona (USA), Portsmouth (Großbritannien), Lyon (Frankreich) und Shanghai (China) sind unsere 140 Mitarbeiter zwar kulturell unterschiedlich, aber durch ihre Leidenschaft für erstklassige Lösungen für diesen dynamischen Markt geeint. Gleichzeitig werden wir von der BICO-Gruppe, dem weltweit führenden Unternehmen für Biokonvergenz, unterstützt, was unserem Geschäft zusätzliche Stärke und Effizienz verleiht. Seit 2001 haben wir uns zu einem anerkannten Spezialisten für Präzisions-Flüssigkeitshandhabung entwickelt, der Anwendungen von der Forschung bis zur Hochdurchsatzproduktion von Assays in der Diagnostik und den Biowissenschaften ermöglicht. Unsere zellulären Produkte, die unter der Marke Cellenion vertrieben werden, bieten Lösungen für die Analyse von Einzelzellen und 3D-Zellmodellen, die Forschern weltweit helfen, die biologische Wissenschaft voranzubringen, und machen uns weltweit führend auf dem Gebiet der Einzelzellproteomik.

Responsibilities

Deliver customer training, technical presentations, and application guidance to ensure successful use of SCIENION technologies. Serve as the primary scientific contact for troubleshooting, workflow optimization, and relaying customer feedback to internal teams.