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Remote Guest Services Representative – Travel at Optima Medical

Cardiff, Wales, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

15 Jul, 26

Salary

0.0

Posted On

16 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Communication, Written communication, Verbal communication, Attention to detail, Problem solving, Digital booking platforms, Travel coordination, Time management, Interpersonal skills

Industry

Description

We are looking for a Remote Guest Services Representative – Travel to provide assistance and support to travelers throughout their journey. This position focuses on delivering attentive service, resolving travel questions, and maintaining a positive client experience. Key Responsibilities Respond to traveler inquiries and provide assistance across communication channels Support booking updates and special travel requests Share clear details about travel policies and trip preparation Monitor upcoming trips and confirm arrangements with clients Maintain professional and courteous communication at all times Ideal Candidate Strong customer-service mindset Clear written and verbal communication skills Detail-oriented and dependable Comfortable working independently in a remote setting Ability to adapt to digital booking and communication platforms What We Offer 100% remote role Flexible hours Structured training resources Collaborative team atmosphere Growth opportunities within the organization

Responsibilities

The Guest Services Representative will provide support to travelers by resolving inquiries and managing booking updates. They are responsible for monitoring upcoming trips and ensuring clear communication regarding travel policies.