Remote Healthcare CSR (Must Be Located In AZ) at Teksystems Global Services LLC

Glendale, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

16 May, 26

Salary

20.0

Posted On

15 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Healthcare Call Center, Inbound Calls, Performance Metrics, Patient Appointment Scheduling, Insurance Verification, Medical Terminology, Call Processing, Phone Script Adherence, Clinical Decision Trees

Industry

IT Services and IT Consulting

Description

*MUST BE LOCATED IN ARIZONA TO APPLY* Location: Fully Remote - Must be located in Arizona Hours of Operation: Monday through Friday, 5am to 6:30pm - Will be scheduled an 8 hour shift (must be available anytime during this window) Qualifications Must have 1+ year of recent (2023-2026) healthcare call center experience handling high volume inbound calls adhering to performance metrics Must have experience with scheduling patient appointments, insurance verification and medical terminology MA experience is a plus Description Answer, screen and process a high volume of incoming calls in a professional manner. Directs patient access to the practice by scheduling and canceling patient appointments for a a multiple providers. Utilize and adhere to a phone script, clinical decision trees and scheduling criteria following department guidelines. Communicates, to patients and external external ordering physicians' offices, complex exam preparations instructions. #prioritywest Job Type & Location This is a Contract to Hire position based out of Glendale, AZ. Pay and Benefits The pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Feb 28, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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Responsibilities

The role involves answering, screening, and processing a high volume of incoming calls professionally, directing patient access by scheduling and canceling appointments for multiple providers. Responsibilities also include utilizing and adhering to phone scripts, clinical decision trees, and scheduling criteria while communicating complex exam preparation instructions to patients and external ordering physicians' offices.