Remote Hotel Reservations Specialist | Customer Support at Destination Knot
New York, New York, United States -
Full Time


Start Date

Immediate

Expiry Date

24 May, 26

Salary

65000.0

Posted On

23 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication, Organization, Customer Service, Detail-oriented, Self-discipline, Accountability, Computer Proficiency, Itinerary Coordination, Reservation Management

Industry

Travel Arrangements

Description
Location: Remote (U.S.) Employment Type: Flexible Remote Position Industry: Travel & Hospitality About the Role Destination Knot is expanding its remote travel division and seeking detail-oriented individuals to assist guests with hotel reservations, itinerary coordination, and high-level client support. You’ll help clients select accommodations, manage reservations, and ensure every travel experience is smooth from start to finish. Key Responsibilities Process and confirm hotel bookings through preferred travel partners Communicate with clients regarding rates, availability, and details Provide professional customer service via phone, email, or chat Research properties and destination amenities to match client needs Maintain accurate records of reservations and client preferences What You’ll Bring Exceptional communication and organization skills Enthusiasm for travel, hotels, and guest satisfaction Self-discipline and accountability in a remote environment Basic computer proficiency and comfort learning new systems What We Provide 100 % remote structure with flexible scheduling Access to professional travel training and certification paths Mentorship and advancement opportunities within Destination Knot Access to industry discounts after completion of onboarding Start your remote career in travel with a team that values service, growth, and professionalism. \n \n $45,000 - $65,000 a year \n
Responsibilities
The specialist will assist guests with hotel reservations, itinerary coordination, and high-level client support, ensuring smooth travel experiences. Key duties include processing and confirming hotel bookings, communicating rates and availability, and researching properties to match client needs.
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