ABOUT US:

At Pondology and Authentic Aquariums, we create and care for living works of art. We are uniquely positioned in San Diego to serve both aquariums and ponds—as well as custom water features of all kinds. Our team specializes in the design, installation, and ongoing maintenance of aquatic systems for clients across San Diego County and its outlying areas.

Learn more about our work:

• www.pondology.com
• www.authenticaquariums.com

As a rapidly growing business rooted in a passion for aquatic life and a commitment to excellent service, we’re excited to welcome someone who’s organized, personable, and ready to grow with us.
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POSITION OVERVIEW:

We’re hiring a highly motivated Administrative Assistant to help support our expanding operations. This is a part-time position to start (around 12-20 hours/week); which may be negotiable for the right candidate) and a path toward full-time hours as we continue to grow. Most of the work can be done remotely, with occasional local in-person tasks or meetings.
If you love aquatic life, thrive on staying organized, and enjoy helping things run smoothly behind the scenes, this could be the perfect opportunity.
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• Scheduling & Coordination: Manage calendars, schedule service visits, and coordinate routes for technicians.
• Client Communications: Respond to emails and calls, answer questions, provide updates, and deliver top-notch service.
• Admin & Organization: Handle digital filing, manage supply orders, service records, maintain internal systems, and run errands as needed to support business operations.
• Invoicing & Tracking: Support with basic bookkeeping tasks such as invoicing, expense tracking, and data entry using Quickbooks.
• Follow-ups & Feedback: Connect with clients post-service to gather feedback and ensure a high-quality experience.
• Team Support: Act as a communication hub between management and technicians.
• Marketing Support: Assist with marketing projects, including website and social media updates, logo design, uniforms, business cards, and other branding initiatives.
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