JOB SUMMARY

SpaDental is a group of dental practices located throughout the west of England from Shropshire to Cornwall. Our employees enjoy the friendly feel of being in a local practice and the advantages of supervised and considerate management.

SKILLS

• Proven medical office experience with a strong understanding of administrative functions.
• Previous medical administrative experience is highly desirable. Dentistry preferred but not essential.
• Excellent organisational skills with a keen attention to detail.
• Strong verbal and written communication skills.
• Proficient in using Microsoft Office Suite (Word, Excel, PowerPoint) and other relevant software applications.
• Ability to work independently as well as part of a team in a fast-paced environment.
• A proactive approach to problem-solving with strong decision-making capabilities. If you are an enthusiastic individual looking to contribute to a dynamic team while developing your administrative career, we encourage you to apply for this exciting opportunity!

• Welcoming and assisting patients during their visit to the practice
• Answering telephone calls, emails and contact enquiries from our website platform with efficiency and professionalism following the strict GDPR guidelines
• Scheduling appointments using R4 booking system
• Delivering high-quality administrative support to enhance group efficiency, effectiveness, and occupancy
• Processing patient payments accurately
• Discussing treatment plans with patients in a clear and supportive manner
• Providing administrative support by use of Microsoft teams as a communication method to both the remote and clinical teams across all areas of practice operations