Kidwell designs and integrates technology solutions to connect teams, secure facilities and information and streamline operations. Our specialized expertise, combined with a collaborative approach, empowers schools, hospitals, airports and corporations to pursue opportunities made possible through advanced technologies.

QUALIFICATIONS

• Proven experience in data entry or a similar role is preferred.
• Excellent written and verbal communication skills in English.
• Highly detail-oriented with strong organizational skills.
• Ability to work independently and meet deadlines in a remote work environment.
• Proficient in using data management tools and Microsoft Office Suite (Word, Excel).
• Typing speed of at least 50 words per minute with high accuracy.
• Familiarity with customer support systems and processes is a plus.

ABOUT THE ROLE

We are seeking a detail-oriented and organized Remote Information Entry Operator to join our Customer Support team. In this role, you will play a crucial part in ensuring data accuracy and efficiency, supporting the smooth operation of our processes. As a full-time, hourly employee, you will work remotely to input, manage, and verify information while adhering to company standards. This role is ideal for someone who thrives in a structured environment and has excellent communication skills in English.

WHAT YOU’LL DO

• Accurately input data into various company databases and systems.
• Verify the accuracy of information entered and cross-check with source documents.
• Review and manage customer support-related data for errors or discrepancies.
• Maintain confidentiality and security of sensitive company and customer information.
• Assist with generating reports and compiling data summaries as needed.
• Collaborate with the Customer Support department to ensure smooth information flow.
• Respond promptly and professionally to information requests from internal teams.