RESUMES MUST BE SUBMITTED IN ENGLISH.

A Viva Engage client is looking for a skilled Assistant Case Manager to join their Legal team!

REQUIREMENTS:

• 2+ years of experience in legal settings, back-office operations, or remote customer service.
• Fluent in English (reading, writing, and speaking) with near-native proficiency.
• Remote position – requires a reliable high-speed internet connection and a dependable computer.
• Availability to work California hours and holidays (U.S. holidays are observed as paid time off, but Mexican holidays will be working days).

• Perform various administrative tasks to support the legal team, including contacting insurance companies, medical centers, and clients to gather essential information.
• Provide accurate case updates and prepare reports to keep legal teams informed.
• Schedule and coordinate medical and legal appointments for clients, ensuring timely follow-ups.
• Maintain organized records of case progress and communications.
• Assist with additional administrative tasks as needed to enhance the efficiency of the legal team.
  This is a fast-paced role where Legal Assistants will spend a significant portion of their day communicating via phone and email with legal teams. The responsibilities listed above are not exhaustive and may evolve based on the needs of the firm