If you got into healthcare to make a difference, you’re in the right place. We’re looking for a values-driven, mission-focused, dynamic Medical Director who is passionate about working with seniors (and their families), especially those navigating challenges with dementia. Someone who is searching for a workplace and culture that is as committed to them as they are their patients. If that’s you, read on!

QUALIFICATIONS:

• MD or DO. Preferred Geriatrician, Family Practice or Internal Medicine with 6-8 years of clinical experience
• Unrestricted and active Medical Licensure in field of expertise with the ability for potential licensure in all 50 states including D.C.
• Current Board Certification in field of expertise
• Preferred clinical practice experience with neurocognitive disorders and/or senior populations
• Preferred experience with delivery of virtual care
• Proven leadership of clinical teams. Preferably ARNPs or interdisciplinary teams in a virtual setting
• Exceptional clinical skills
• Excellent organizational, leadership, and communication skills

THE ROLE:

The Medical Director, as part of Rippl’s Clinical Leadership team, plays a crucial role in ensuring that best-in-class services are delivered by the Care Team. The Care team comprises: Advanced Registered Nurse Practitioners, Dementia Care Physicians, Licensed Independent Clinical Social Workers, Care Navigators and administrative support staff. This team delivers comprehensive, coordinated care to Rippl patients and caregivers by integrating dementia specialty medical services with psychosocial support. The Rippl Care team helps individuals and families navigate the complex journey of dementia with greater confidence and support—ensuring care is personalized, compassionate, and aligned with each person’s unique needs.
The Medical Director is a key clinical leader at Rippl, responsible for providing direct oversight and support to licensed clinicians while contributing to broader organizational strategy. This role combines clinical expertise with leadership to help shape the Rippl care model, drive operational excellence, and ensure the consistent delivery of high-quality, patient-centered care.
The Medical Director reports directly to the Chief Medical Officer.

ESSENTIAL FUNCTIONS:

• Provide leadership and supervision to Rippl team of virtual Advanced Practice Nurse Practitioners and medical assistants
• Effectively collaborate with leaders representing other areas of Rippl’s Care Team to include Patient Engagement Specialists, Medical Assistants, Care Navigators and LCSWs
• Supports and participates in collaborative oversight agreements for ARNPs in accordance with organizational guidelines
• Establish operational and outcome metrics for the provider team, and lead ongoing process improvement initiatives to optimize clinical quality, efficiency, and team performance.
• Oversee and complete the clinical quality audit process, including validation of diagnostic assessments and chart reviews to ensure documentation integrity, regulatory compliance, and adherence to clinical standards.
• Provide clinical guidance on complex cases and facilitate case consultations
• Serve as a strategic cross-functional partner by collaborating with internal teams to align clinical strategy with organizational goals:
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• Technology: Co-design clinical workflows that enhance documentation accuracy, regulatory compliance, and clinician experience.

• People & Culture: Support hiring and onboarding of high-performing clinicians, and contribute to professional development strategy.
• Product: Guide the design of clinically sound innovations that reflect Rippl’s mission and patient-first philosophy.
• Operations: Improve customer and caregiver experience by integrating clinical excellence into daily operations.
• Clinical Strategy: Ensure timely credentialing and licensure for all clinical staff across regions and specialties.
• Implementation: Collaborate on scalable processes to support rapid growth and expansion.
• Learning & Development: Shape and deliver ongoing education and training initiatives to support clinical excellence and workforce engagement.
• Ability to support business development as needed to promote growth
• Foster a psychologically safe and collaborative work environment that encourages growth and development
• Serve as a role model and foster a culture of collaborative communication with Rippl Care Team and business leaders
• Ensure that telehealth clinical services align with Rippl’s goals, policies, and standards
• Additional duties as determined by the Rippl CMO