EDUCATION AND EXPERIENCE:

• High School Diploma or equivalency required
• 2+ years’ experience in a planning or coordination role required
• Bachelor’s Degree preferred

TRAVEL AND TIME REQUIREMENTS:

• Travel: 0-40%
• Nights/Weekends: 0-20%

GENERAL PURPOSE OF THE JOB:

The Program Lead owns the logistical coordination for delivery of high complexity learning programs, experiences and assets in support of ROPS Leadership Development and Teammate Development programs. The Program Lead determines and executes planning, scheduling, enrollments, logistics, communications, coordination of learning and the analysis of performance metrics and analytics related to the curriculums they manage. Further, the Program Lead is responsible for independently identifying, prioritizing and designing solutions for curriculum improvements.
For live learning events, the Program Lead manages the budgeting, booking, material preparation, and expenses. For virtual events, they manage the technology setup and delivery.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Build logistics plan and own logistical coordination for high complexity learning experiences including physical and digital requirements. Manage administrative data and processes for high complexity programs, including LMS entry, learner communications, enrollments, and assignments. Update master training calendar as needed based on program scheduling Monitor performance and effectiveness and perform quality assurance testing on high complexity in-person and digital content; identify and prioritize areas of improvement; design curriculum solutions to improve learner impact Facilitate various topics for high complex in-person and virtual content delivered to leadership and teammate audiences Other duties as assigned.