IMPORTANT NOTICE

Due to an increase in hiring scams, please be aware that if you are selected to move forward in our hiring process, a member of our Talent Acquisition team will contact you directly using an official @pharmacord.com and/or @echo.newtonsoftware.com email address regarding next steps in our interview process.

REQUIREMENTS:

• Must have active RN licensure in current state of practice.
• 2-3 years of nursing experience with relevant disease state experience preferred.
• Nurseline triage, Call Center Utilization Management, Call Center Case Management, a plus.
• Case management or Clinical Trial Nurse experience, a plus.
• Bachelor’s degree preferred.
• We are located in Jeffersonville, IN. PharmaCord does reimburse for tolls if applicable, at the frequent user rate. This rate is applied after 40 trips per month (valued at $678.60 per year).
• Remote work eligibility is subject to all work from home criteria met and based on business need.

THIS IS A REMOTE ROLE. CANDIDATES MUST RESIDE IN THE STATE OF COLORADO. FLEXIBILITY TO TRAVEL UP TO 20% IS REQUIRED.

Our Company: PharmaCord is a leading provider in pharmaceutical patient support services. Our services are sponsored by our pharmaceutical company clients. Together, we are committed to compassionately providing patients with support services during their journey on therapy.
We deliver our services through our talented team of benefit specialists, nurses, pharmacists, case managers, pharmacy techs, program managers, and other incredibly talented team members who are supported by world-class proprietary technology systems developed in house by our team of engineers, system architects, coding professionals and data scientists.

WE ARE PHARMACORD, A PURPOSE-DRIVEN ORGANIZATION ON A RAPID GROWTH JOURNEY.

Our Team: Our team is highly motivated and passionate about providing the highest quality customer support to our patients. We look for individuals interested in growing with our company and working in an exciting, open and collegial work environment. We seek problem solvers who are compassionate, have high integrity and demonstrate grit. Our colleagues are enthusiastic team members who love what they do and are passionate about making a difference through their work. We take initiative, exhibit pride in our accomplishments, and are trusted to work independently while collaborating to share ideas, support, and resources.
As a Nurse Advocate you are responsible for contact with program patients and assessing any barriers that may be present for successful initiation and completion of therapy. The Nurse Advocate will play an active role with each patient from the first point of patient program enrollment and throughout treatment to facilitate a timely and successful patient experience.

THIS JOB MIGHT BE FOR YOU IF (MUST HAVE REQUIREMENTS OF THE ROLE):

Successful candidates possess the following personal attributes:

• Clinical nursing experience with demonstrated competence in educating and managing patients with a new diagnosis or chronic medical condition
• Knowledge about clinical aspects of the relevant disease state, including protocol therapy and common prescribing algorithms
• General computer skills
• Able to adapt to changing work assignments
• Be service oriented and anticipate, recognize and meet the needs of others
• Excellent interpersonal skills required, with specific ability to communicate effectively with patients, family members, and physicians
• Ability to multitask effectively
• Ability to recognize emotions and their effects
• Sureness about self-worth and capabilities
• Manage disruptive impulses
• Maintain standards of honesty and integrity
• Take responsibility for performance
• Be adaptable and handle change with flexibility
• Be innovative and open to new ideas
• Achievement driven; constantly striving to improve or to meet a standard of excellence
• Align with the goals of the group or organization and communicate effectively within the group
• Ready to take initiative and act on opportunities
• Be optimistic and pursue goals persistently despite obstacles and setbacks

The responsibilities include, but are not limited to the following:

• Serve as a consistent resource throughout the continuum of program services, which includes identifying barriers to therapy and helping the patient understand and navigate such barriers.
• Serve as an educator who possesses knowledge and practical experience about clinical treatments and the strong emotions and financial implications associated with a new diagnosis, living with a chronic medical condition or life-threatening condition