Department Summary:
Our award-winning Inside Sales & Retention team excels at driving customer decisions by selling the value of EchoStar’s products and services using a consultative approach. This role involves 100% inbound calls from new and existing customers.
Job Duties and Responsibilities:

SKILLS & REQUIREMENTS:

• Minimum of one (1) year of experience in a customer-facing role focused on acquisition and/or retention
• Must live in Texas - in/near Dallas, San Antonio, Austin or Houston
• High school diploma/GED
• Flexible to work shifts which can include evenings, weekends, or holidays
• Smartphone/device with active network connection
• Home workspace with wired internet (25 Mbps download/2 Mbps upload), USB keyboard/mouse/headset/webcam, and 2+ monitors
• Employee responsible for all setup costs (except where required by law)
• Key skills: Competitive spirit, persuasion, growth mindset, customer service, dependability, integrity
  Benefits:
  We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.
  The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role’s location and is subject to change based on work location.
  Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
  The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
  Salary Range: USD $16.00 - $34.87 / Hou

• Position and sell products/services to new and existing customers
• Assess customer needs and offer the best solution
• Bounce back from challenging calls and stay focused on long-term goals
• Manage time effectively while engaging with customers and handling data entry
• Provide exceptional customer service to build and maintain relationships