Remote Sales Specialist

at  Medtronic

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

REQUIRED KNOWLEDGE AND EXPERIENCE:

• Minimum bachelor’s degree required
• Proven experience in sales is required
• Solid experience with CRM software (e.g. Salesforce,) and MS Office (particularly MS Excel)
• Excellent communication skills (phone and email) - and keen to talk with customers
• Some out of hours work may be required
• 3 days minimum in Medtronic Sydney office per week, with Flex work available from home up to 2 days per week maximum
• Integrity is paramount. Talking straight and seeking feedback is viewed as critical to success
• Excellent interpersonal skills
• Ability to quickly establish credibility with all levels of customer base
• Well organized - able to set and reset priorities
• Can engage internal and external stakeholders

PHYSICAL JOB REQUIREMENTS

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.

• The Remote Sales Representative role involves contacting customer accounts (e.g public hospitals, private hospitals, clinics, day surgeries etc) via phone and email to provide pricing, technical information, and to secure sales.
• You’ll be part of a supportive team of experienced remote sales professionals as part of the broader Medtronic business with a strong focus on surgical sales, cardiovascular sales and the sale of products from across our 2 Portfolios: Medical Surgical and Cardiovascular
• You will report into the Senior Supervisor Remote Sales, who in turn reports into the National Remote Sales Manager for ANZ.
• In this role, you will liaise with cross-functional internal teams (including Customer Service, Medtronic Operating Units, Marketing teams and finance departments) to improve the entire customer experience, building customer relationships to achieve sales targets.
• We are seeking an individual who thrives on accountability and is eager to contribute their expertise to our mission.
• Making sales calls and preparing quotations
• Closing and supporting the processing of orders
• Learning technical details about multiple products, including features and benefits
• Providing first-level support to customers
• Managing sales tasks and information using CRM and other systems
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Collaborate with the broader remote sales team to identify and grow opportunities within your territory
• Assist with challenging customer requests or issue escalations as needed
• Arrange product demonstrations by field sales representatives to support your accounts as required