Remote Senior Cloud Engineering Support Specialist - Google Cloud (2025-910 at Cox powered by Atrium
United States, North Carolina, USA -
Full Time


Start Date

Immediate

Expiry Date

29 Jun, 25

Salary

0.0

Posted On

29 Mar, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Remote Monitoring, Servicenow, Ticketing Systems, Articles, Email, Python, Addition, Voluntary, Disabilities, Optimization Strategies, Engineering Support, Life Insurance, Eligibility, Azure, Google Cloud, Text Messaging, Color, Jira

Industry

Information Technology/IT

Description

Overview:
RapidScale is searching for a talented remote Senior Cloud Engineering Support Specialist - Google Cloud to join their team! At RapidScale, exceptional technology is powered by exceptional people. As a growing leader in secure, reliable managed cloud solutions, we help SMBs and enterprises simplify IT and unleash innovation. With a strong focus on Google Cloud alongside AWS and Azure, as well as a full suite of Private Cloud and Cybersecurity solutions, RapidScale enables businesses to turn technology into a competitive advantage. As part of the Cox family of companies, we offer best-in-class benefits, a commitment to work-life balance, and an award-winning workplace experience.
As a Senior Cloud Engineering Support Specialist in our Network Operations Center (NOC), you will play a critical role in ensuring the operational success of Google Cloud-based infrastructures for our clients and internal teams. This role is ideal for individuals eager to specialize in Google Cloud while gaining hands-on experience in cloud operations.
RapidScale, a COX Business Company, is one of the fastest growing Cloud Computing companies in the industry. Based in Irvine, CA, the company has a solid track record of delivering world class products and services to our customers located throughout the country and around the globe. RapidScale is seen as a leader in desktop virtualization with marked success in application virtualization. The company also provides Infrastructure as a Service (IaaS), and Disaster Recovery as a Service (DRaaS) solutions via an enterprise “Flex Pod” cloud stack.
This is a 6-month W2 contract assignment with the opportunity for contract extension or to transition to a permanent, full-time role based on performance and business needs.
Responsibilities:

MINIMUM QUALIFICATIONS OF THE SENIOR CLOUD ENGINEERING SUPPORT SPECIALIST - GOOGLE CLOUD:

  • High School Diploma/GED and a minimum of 5+ years of experience in a related field, or Google Cloud certifications (e.g., Google Associate Cloud Engineer, Google Professional Cloud Architect) with 2+ years of experience.
  • Experience with Google Cloud remote monitoring and management tools.
  • Familiarity with GKE, Cloud Run, and hybrid cloud solutions.
  • Proficiency in automation development using Terraform, Python, or Bash scripting.
  • Strong troubleshooting skills in Google Cloud and Linux environments.
  • Experience using JIRA, ServiceNow or similar service request ticketing systems.
  • Ability to analyze data and recommend performance monitoring KPIs and SLAs.
  • Passion for cloud technology, innovation, and continuous learning.
    Preferred Qualifications:

PREFERRED QUALIFICATIONS OF THE SENIOR CLOUD ENGINEERING SUPPORT SPECIALIST - GOOGLE CLOUD:

  • Additional cloud certifications (e.g., AWS, Azure) for multi-cloud exposure.
  • Experience with Google Cloud AI & ML services.
  • Background in DevOps methodologies and CI/CD pipelines.
  • Knowledge of Google Cloud cost optimization strategies.

Benefits:

  • Comprehensive Benefits Package available based on eligibility
  • Medical, Dental, Vision
  • Short-Term Disability (STD)
  • Long-Term Disability (LTD)
  • Supplemental and Voluntary Life Insurance
  • 401(K)
  • Commuter Benefit Program

Requisition Disclaimer:
As a woman-owned firm, Atrium values diversity. We are an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, genetic information or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
This job posting is for a temporary role as an employee of Atrium on assignment at Cox. The individual selected for this role will be offered the role as an employee of Atrium; compensation, medical benefits, fringe benefits and other terms and conditions of employment shall be presented by Atrium upon offer. The pay rate range provided is a reasonable estimate of the anticipated compensation range for this job at the time of posting. The actual pay rate will be based on a number of factors, including skills, competencies, experience, location and/or being pursued and other job-related factors permitted by law. In addition, this role will be eligible for overtime pay, in accordance with federal and state requirements
By applying for this position you agree to the Atrium Terms and Conditions. Agreeing to these terms, includes permission to use the email address and mobile phone number you provide during the application process or throughout the duration of your prospective or actual employees to notify you of job openings, profiles, articles, news, and other employment-related information, as well as to notify you of special promotions or additional products and services offered by us or our affiliates and partners (collectively, “Atrium Alerts”). Atrium Alerts may be sent by email, phone or text message. Your personal information will be safely stored in our database. Atrium does not sell your personal information to third parties. Text message and data rates may apply. To OPT OUT of text messaging or to modify your communication preferences for Atrium Alerts at any time, please contact us at privacyadministrator@atriumstaff.com.
If you do not agree with the Atrium Terms and Conditions, you can still complete your application for this position by emailing your resume to our team at coxrecruit@atriumworks.com. Please include the job title in the subject of your email.

Responsibilities
  • Monitor and manage Google Cloud infrastructures using industry-leading Remote Monitoring and Management (RMM) tools.
  • Onboard and offboard clients, ensuring seamless GC service integration.
  • Troubleshoot and resolve issues related to Google Cloud instances, storage, networking, and security.
  • Perform proactive GC environment health checks and remediation.
  • Develop and implement automation scripts using Python, Terraform, and PowerShell.
  • Provide technical support to clients, ensuring minimal downtime and optimal performance.
  • Leverage Google Cloud Operations Suite (formerly Stackdriver) for log analysis, alerting, and troubleshooting.
  • Manage Google Cloud IAM for security and access control.
  • Collaborate with cloud engineers, DevOps teams, and security specialists to optimize operations.
  • Reduce Mean Time to Resolve (MTTR) incidents through automation and process enhancements.
  • Maintain up-to-date documentation of troubleshooting procedures and best practices.
    Minimum Qualifications:
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