Remote Senior Systems Support at Jobgether

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Apr, 26

Salary

0.0

Posted On

24 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Systems Engineering, Technical Support, Cybersecurity, PowerShell, Python, Backend System Administration, Troubleshooting, Customer Service, Operational Readiness, Compliance, DevOps, Monitoring, Application Support, User Interface, Software Updates, Authority To Operate

Industry

Internet Marketplace Platforms

Description

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Systems Engineer - REMOTE. In this role, you will provide exceptional customer service and technical support for mission-critical systems that enhance security and operational efficiency. You will play a key role in supporting the Integrated Tracking System (ITS) and Digital Mail Modernization (DMM) environments within a secure government context. Your expertise will drive improvements in operational readiness and compliance with cybersecurity regulations, ultimately shaping a more productive workforce. \n Accountabilities Provide Tier III technical support for ITS, DMM, BearTracks, and WebDOX applications Support front-end application troubleshooting for user interface issues Troubleshoot complex system and application issues escalated from support teams Monitor system health and performance metrics to ensure operational readiness Coordinate with engineering and DevOps teams for software updates and issue resolution Support cybersecurity compliance and Authority to Operate (ATO) activities Requirements Active Top Secret security clearance 10+ years of experience in systems engineering or Tier III IT support Experience with DoD or DISA customers Strong background in backend system administration and cybersecurity Proficient in PowerShell and Python for automation tasks Benefits Flexible work schedule Opportunities for professional development and certifications Collaborative remote work environment Health, dental, and vision insurance Paid time off and holiday schedule \n Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1

Responsibilities

Provide Tier III technical support for mission-critical systems and troubleshoot complex system and application issues. Monitor system health and performance metrics while coordinating with engineering and DevOps teams for software updates.