OTHER:

• Supporting agents responding to questions about current student status and providing course information
• Remaining connected on camera and online during working hours as a virtual advisor and acting as a point of contact for walk-in students in the office
• Supporting students via LIVE chat
• Facilitating and processing study extension (if required)
• Creating and revising invoices and payment plans
• Issuing COEs and working with the school’s database system
• Answering the phone, transferring calls and taking messages
• Helping students with questions and problems and/or leading them to the correct department
• Updating PRISMS site with relevant student information
• Assisting the Team Lead, Student Services Director & academic director with assigned tasks
• Attending general staff and team meetings and training sessions as assigned
  We pride ourselves on our inclusive, creative and energetic atmosphere. Our mission is to provide staff and students with transformative work and study experiences, and we are looking for passionate and like-minded individuals to join our team.

ABOUT ILSC EDUCATION GROUP

A world leader in language education & vocational training, ILSC Education Group, which opened its first language school in Vancouver, Canada in 1991 and Greystone College in 2002, offers life-changing
educational experiences in Canada, Australia, and India, some of the world’s most attractive and popular English-speaking work and study destinations.
In early 2022, ILSC Education Group joined forces with ELS Education Services, bringing together over 100 years of combined experience delivering life-changing learning experiences to international students. Since 1961, when ELS Educational Services opened its first school in Washington DC, ELS has developed a global reputation for delivering top-quality English language programs. ELS now has the most extensive network of on-campus English language programs and University partners, across the USA.

Please refer the Job description for details