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Remote Support Engagement Coordinator at Triptasticadventures
Durham, North Carolina, United States -
Full Time

Start Date

Immediate

Expiry Date

19 May, 26

Salary

0.0

Posted On

18 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Focused, Coordination, Reservation Management, Accommodations, Activities Planning, Transportation Coordination, Event Arrangement, Clear Communication, Organization, Independent Work, Team Collaboration, Customer Service, Record Keeping

Industry

Travel Arrangements

Description
Role Overview We are expanding our remote team and are seeking customer-focused individuals who enjoy with assisting clients and handling multiple priorities. In this role, you will help coordinate reservations and related services, including accommodations, activities, transportation, and event-based arrangements. This is ideal for those who communicate clearly, stay organized, and are comfortable working independently in a remote setting while collaborating with a supportive team. Key Responsibilities Support clients with planning and coordinating customized arrangements Research, compare, and confirm reservation options based on client needs Provide accurate information and thoughtful recommendations Communicate professionally via email and phone Assist with updates, changes, and service-related inquiries Maintain organized and accurate client records Attend training sessions What We Offer Fully remote Flexible schedule Ongoing training Supportive team setting Qualifications Authorized to work in the US, UK, Mexico, Australia, or Spain Strong written and verbal English communication skills Reliable internet access and smartphone (computer is also strongly recommended) Strong customer service skills
Responsibilities
The role involves assisting clients by coordinating reservations and related services such as accommodations, activities, and transportation, while also providing accurate information and thoughtful recommendations. Key duties include supporting customized arrangement planning, researching and confirming options, and professionally communicating updates and changes via email and phone.