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Remote Travel Client Experience Representative at Live the Dash Travel

Ciudad de México, , Mexico -

Full Time

Start Date

Immediate

Expiry Date

20 Apr, 26

Salary

0.0

Posted On

20 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Written Communication, Verbal Communication, Customer Service, Travel Experience, Organizational Skills, Attention to Detail, Problem-Solving, Empathy, Booking Platforms, CRM Tools, Client-Focused Mindset, Passion for Travel

Industry

Leisure;Travel & Tourism

Description

Job Description Live the Dash Travel is seeking a Remote Travel Client Experience Representative to support clients throughout their travel journey—from initial planning and booking to post-trip follow-up. This role is ideal for someone who is passionate about travel, customer service, and delivering exceptional client experiences in a fully remote environment. Key Responsibilities Respond to client inquiries via phone, email, and messaging platforms in a timely and professional manner Assist clients with travel bookings, itinerary changes, cancellations, and special requests Provide accurate information on destinations, travel requirements, and agency policies Follow up with clients to confirm travel details and overall satisfaction Resolve client concerns using empathy, professionalism, and effective problem-solving Maintain accurate and up-to-date client and booking records using internal systems Qualifications Excellent written and verbal communication skills Customer service experience required; travel or hospitality experience preferred Strong organizational skills and attention to detail Comfortable learning and using booking platforms and CRM tools Ability to work independently in a remote setting Client-focused mindset and passion for travel What We Offer Fully remote, flexible work environment Training and ongoing support Opportunities for professional growth within the travel industry Access to travel perks and industry discounts Supportive and collaborative team culture Equal Opportunity Statement Live the Dash Travel is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all team members.

Responsibilities

The representative will respond to client inquiries and assist with travel bookings, itinerary changes, and cancellations. They will also follow up with clients to ensure satisfaction and resolve any concerns.