Remote Travel Consultant at Sweetcarolinatravels

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

17 May, 26

Salary

0.0

Posted On

16 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Customer Service, Booking Updates, Modifications, Cancellations, Special Requests, Travel Insights, Troubleshooting, Empathy, Attention To Detail, Organization, Follow-Through, Tech-Savvy, Adaptability

Industry

Travel Arrangements

Description

As a Remote Travel Consultant, you’ll play a mission-critical role in supporting our clients from their very first trip idea all the way to their safe return home. You’ll be the steady, knowledgeable guide who keeps their travel experience seamless, stress-free, and genuinely memorable. From handling bookings to troubleshooting challenges, you’ll bring professionalism, care, and that classic service mindset that never goes out of style. Sweet Carolina Travel, prides itself on delivering personalized, high-quality support to travelers nationwide. We’ve built our reputation on trust, consistency, and heart—and we’re excited to welcome someone who shares those values. Key Responsibilities Engage with client inquiries across email, phone, and messaging channels with timely, polished communication. Support travelers with booking updates, modifications, cancellations, and special requests. Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures. Follow up to confirm trip details and gather feedback post-travel. Resolve concerns with empathy, efficiency, and a commitment to client satisfaction. Benefits Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle. Exclusive travel perks and access to industry-only discounts. Professional development through ongoing training, mentorship, and team support. Community culture where passion for travel, connection, and meaningful memories drives everything we do. What We’re Looking For Strong written and verbal communication skills. Experience in customer service—ideally in travel, tourism, or hospitality. High attention to detail with strong organizational and follow-through habits. Tech-savvy and quick to adapt to new systems and booking tools. A genuine love for travel and helping others design unforgettable journeys.

Responsibilities

The role involves engaging with client inquiries via email, phone, and messaging, providing support for booking updates, modifications, and special requests throughout the travel experience. Responsibilities also include offering accurate destination insights and resolving client concerns with empathy and efficiency.