Wrike is the most powerful work management platform. Built for teams and organizations looking to collaborate, create, and exceed every day, Wrike brings everyone and all work into a single place to remove complexity, increase productivity, and free people up to focus on their most purposeful work.
Our vision: A world where everyone is free to focus on their most purposeful work, together.

YOUR QUALIFICATIONS:

• 2+ years of experience working in a Renewals, Customer Success or Account Management role. SaaS company strongly preferred
• Fluency in English, and Spanish OR Portuguese is a big plus.
• Comfortable working independently, and with high‐volumes of overlapping activities
• Excellent problem-solving skills including ability to analyze account history and connect historical account activities
• Sound critical thinking skills and understanding of subscription based renewals including knowledge of subscription terms, account consolidation and proration
• Process oriented mindset, using documented procedures and identifying opportunities to improve efficiency
• Experience using a wide range of business programs; direct experience with Salesforce, CPQ, Docusign, Salesloft are a plus
• Ability to organize, prioritize, complete activities, and meet deadlines on a daily basis
• A team player and great collaborator, able to build positive relationships with peers and others within Wrike
• Strong written and verbal communication skills, and the ability to communicate ideas, updates, or issues to peers and leaders

The Renewals Manager is at the hub of the renewal lifecycle for our Enterprise and Commercial Segments. They are responsible for driving successful renewals on time and growing our existing customer base. This position is a high velocity role working closely with partners in Customer Success, Sales, Finance, Legal and Business systems to maximize retention rates, ensure renewals are processed on time and that our customers have a positive experience renewing their subscriptions.