Manulife Financial’s Group Benefits is a leading provider of employee group benefits for more than 13,000 organizations across Canada. With regional offices across Canada, we offer a range of comprehensive benefit plans including health and dental care, emergency travel assistance, disability, group life insurance, and accidental death coverage.

REQUIRED QUALIFICATIONS:

• Bachelors Degree or College Diploma
• Fully bilingual (French/English): The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.
• Knowledge of underwriting concepts
• Understanding of trends in group benefits industry
• Understanding of group benefits, related services, associated systems and processes an asset
• Strong negotiation and conflict management skills
• Time management skills -ability to multi-task but also be quick and accurate
• Good knowledge of group life and health products and underwriting

PREFERRED QUALIFICATIONS:

• Strong math skills
• Excellent PC skills (MS Office and Lotus)
• Must be able to work effectively under pressure and continue to prioritize workload
• Strong analytical, problem solving and organizational skills
• Excellent customer service skills
• Ability to be flexible and empathetic
• Be a team player and willing to assist where needed

• Prepares, manages and negotiates the renewals of all groups under 50 lives
• Suggest plan design options to meet the clients needs
• Support the Account Executives in building and maintaining successful client relationships
• Understand the intricacies and complexities of each Plan Sponsor’s group benefit designs