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Renewal Sales Representative at PTC

, , United States -

Full Time

Start Date

Immediate

Expiry Date

09 Apr, 26

Salary

0.0

Posted On

09 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Time Management, Technical Understanding, Collaboration, Attention to Detail, Multitasking, Analytical Thinking, Problem-Solving, Organization, Communication, Salesforce, Salesforce CPQ, Contract Renewals, Customer Success, Inside Sales

Industry

Software Development

Description

Process customer license audits for Sales and Customer Success, addressing discrepancies as they arise Ensure prompt and accurate responses to inbound customer requests and internal communications Deliver excellent customer service throughout the renewal lifecycle Ensure all renewals are completed prior to their expiration date Manage a pipeline of renewal quotes and orders with strong prioritization and time management Process monthly renewals for assigned Arena customers and submit to the correct customer contacts Strong time management skills with the ability to prioritize competing deadlines Ability to quickly understand technical and pricing concepts Strong customer service mindset Effective collaborator across teams Exceptional attention to detail Comfortable working independently Strong multitasking ability Passion for analytical thinking, problem‑solving, and organization Ability to escalate issues appropriately Excellent communication skills, including the ability to clearly convey policies and constraints 1-2 years of contract renewals, customer success, or inside sales experience Experience with Salesforce and Salesforce CPQ

Responsibilities

The Renewal Sales Representative will process customer license audits and ensure prompt responses to customer requests. They will manage a pipeline of renewal quotes and orders, ensuring all renewals are completed before expiration.