Renewals Manager - Americas at Silverfort

, , United States -

Full Time

Start Date

Immediate

Expiry Date

31 Jan, 26

Salary

0.0

Posted On

02 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Renewal Experience, Sales, Negotiation, Communication Skills, Customer Experience, Prioritization, Organizational Skills, Attention to Detail, Relationship Building, Team Collaboration, Salesforce, CPQ, Microsoft Suite, Clari

Industry

Computer and Network Security

Description

Description Silverfort is a cyber-security startup that develops a revolutionary identity protection platform. Our mission is to provide industry-leading unified identity protection solutions for hybrid and multi-cloud environments. Using patented technology, Silverfort’s platform enables strong authentication across entire corporate networks and cloud environments, without any modifications to endpoints and servers. Silverfort has been widely recognized as an industry innovator, being named “Best of MFA award” from Expert Insights, Microsoft Security 20/20 partner award, Homeland Security Award for Best Identity Access Management platform for its agentless secure authentication and zero trust platform by Astors. As a Renewal Manager, you will be responsible for overseeing our customer account contracts across the US. This includes communicating directly with customers, resellers, and internal colleagues to ensure the timely and accurate execution of customer renewals. As part of our industry-leading organization, you will also be responsible for managing account-related tasks rooted in maximizing customer value and investment. Responsibilities Negotiate value-driven renewals and contract changes while ensuring a world-class customer experience Utilize business development skills to execute product expansion opportunities in collaboration with Customer Success and Sales teams Work collaboratively with customers, resellers, and internal stakeholders to grow accounts and drive incremental opportunities Establish rapport and solid working relationships with your customers Lead internal forecasting discussions and pipeline reviews Contribute to the success of the company by providing feedback and influencing new processes and playbooks Requirements 3-4 years of Renewal experience in the Tech Industry Possess sales or negotiation experience Show clear communication skills with the ability to lead a conversation effectively Must be passionate about creating a great customer experience Possess prioritization and organizational skills with attention to detail Thrive in a dynamic and passionate environment Invest in relationships with customers and colleagues Seek to understand multiple perspectives in a situation Contribute to a positive team environment Working knowledge of Salesforce, CPQ, Microsoft Suite (PPTX, Word, Excel) Familiarity with Clari - nice to have Strong preference for someone based in the East Coast

Responsibilities

As a Renewal Manager, you will oversee customer account contracts across the US, ensuring timely and accurate execution of renewals. You will negotiate renewals, collaborate with teams, and contribute to account growth and customer value.