YOUR QUALIFICATIONS:

Demonstrated success managing client relationships.
Demonstrated understanding of revenue principles and revenue forecasting.
Highly data-driven mindset and passion for analytics.
Excellent communication skills (writing, listening, phone, documentation).
Enthusiastic and creative leader with the ability to inspire people.
Ability to make effective decisions for Egnyte’s long-term revenue strategy.
A team player capable of high performance and flexibility working in a dynamic environment.
Bachelor’s degree from an accredited college or university.

Develop and implement strategies to enhance renewal rates and revenue retention in assigned Strategic and Enterprise segmentation within Egnyte’s customer base in our NAM region.
Manage segmented cadence for effective renewal forecast and projection.
Coordinate a streamlined process and systematic approach for annual contract renewals with the aim of increasing revenue retention and expansion and mitigating revenue attrition and contraction.
Work with Sales, Customer Success, Sales Operations, and Finance teams to maintain working knowledge of all accounts scheduled for renewal.
Ability to achieve success with at-risk customer renewals.
Ability to achieve success driving revenue expansion at renewal point.
Identify, facilitate, and ensure effective communication on all account inquiries from the customer to appropriate company resources.
Ensure that Egnyte’s best practices and methodologies are met on a consistent basis.
Will report directly to Manager of Customer Renewals.
Travel potential: up to 10%.