Want to be a part of a company that’s making a difference?
We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliver solutions that protect people and the planet for future generations. Our team of experts are focused on creating meaningful impact and making a real difference for our customers.
Impact: A strong connection to our mission through product, customer and impact is essential. We protect people and the planet by helping businesses mitigate risks and create safer, healthier workplaces.
Innovation: Trusted by over 11,000 customers, you’ll have the chance to work with industry experts and thought leaders, dedicated to driving positive change. We believe in fostering a trusting environment that empowers our team to grow, innovate, and succeed.
Growth: Connect commercial growth to personal growth opportunities. Benefit from a wide range of learning opportunities for ambitious professionals seeking development in a rapidly expanding sector.
We’re on a mission to protect people and the planet by building and deploying transformative software. We need everyone’s energy and commitment, regardless of region or rank, to make that mission a reality for millions more customers.
Our culture code, a set of principles that underpins our values, is our commitment to each other and working better together.
Join EcoOnline and be part of a mission dedicated to driving positive change. Read on to learn more about the opportunity and how you can have a positive impact!
About the Role
The Customer Success team is a highly collaborative, fast-paced and evolving group responsible for nurturing and growing relationships with EcoOnline’s Enterprise and Mid-Market customers. We move quickly and experiment with new strategies, all while keeping the ultimate focus on our customers’ success. We engage with end-users and stakeholders alike to ensure our customers love, adopt and grow with EcoOnline. Our vision is to make our customers environments safer in order to thrive. Our team works hard, works together, and has fun while we strive for success.

The Renewals Manager holds responsibility for accelerating revenue and
profitability from low engagement, SMB customer accounts, utilising tech touch
methodologies to understand and support the clients strategy and challenges.