Rent and Income Manager at Mission Australia

Sydney, New South Wales, Australia -

Full Time

Start Date

Immediate

Expiry Date

10 Feb, 26

Salary

107176.0

Posted On

12 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Leadership, Project Management, Data-Driven Decision-Making, Stakeholder Engagement, Compliance Management, Budget Management, Operational Performance, Process Improvement, Communication, Team Management, Report Writing, Attention To Detail, Microsoft Office Proficiency

Industry

Non-profit Organization Management

Description

Permanent Full Time| 35 hours/week Location: Any State Based Location Salary: $107,176 + Super + NFP Salary packaging benefits Make a meaningful difference to the lives of Australians in need Life at Mission Australia When you join the team at Mission Australia, you become part of a community who are determined to end homelessness and ensure people in need can thrive. United by our Christian purpose and values, we advocate for a fairer Australia, to meet the growing needs of people across the country. Together we’re building hope and possibility for all. Find out more about us and our purpose. Your Opportunity Mission Australia Housing provides social and affordable housing to vulnerable Australians ensuring they have access to good quality housing that enables people to participate in their communities We’re looking for a strategic and people-focused Rent and Income Manager to lead our national rent review and rent setting functions. In this pivotal role, you’ll oversee operational processes across our social and affordable housing portfolios, driving consistency, compliance, and quality service delivery for tenants and teams nationwide. You’ll lead a high-performing team that ensures rent and income processes are delivered accurately, consistently, and in accordance with legislative, contractual, and organisational requirements. This national leadership position is responsible for overseeing rent reviews, rent setting, income assessments, and key administrative and reporting functions across our social and affordable housing portfolios. Your key responsibilities will be to: Lead and inspire a dedicated team, fostering a supportive and high-performing culture that reflects Mission Australia’s values. Manage and deliver all rent and income reviews, ensuring accuracy, compliance, and a focus on great tenant experiences. Collaborate across Housing, Assets, and Community Development teams to deliver integrated, client-centred outcomes. Identify opportunities for improvement, streamlining systems and processes that enhance efficiency and service quality. Partner with internal and external stakeholders, including government and community organisations, to strengthen outcomes and relationships. Oversee data integrity, reporting, and business insights that inform strategy and continuous improvement. Requirements for Success Minimum 2 to 3 years of experience in leadership, project management or project implementation within housing, rent management, or a related operational environment. A passion for process improvement, data-driven decision-making, and delivering meaningful community outcomes. Excellent communication and stakeholder engagement skills, with the ability to build trust and collaboration across teams. Demonstrated proactive approach and takes ownership to deliver outcomes within established timeframes. Proven ability to manage compliance, budgets, and operational performance in a complex service environment. A high level of computer literacy including proficiency in Microsoft Office Packages Excellent report writing skills including ability to analyse data and maintain attention to detail. Before starting work with us, you will need to undertake a national police history check, qualifications, reference checks. Your benefits Rewarding work – every day you know you’re making a real difference Not-for-profit salary packaging, reducing your tax (details via AccessPay) Free external, confidential counselling and access to chaplaincy support Volunteering opportunities Extra leave available including an additional public holiday, additional annual leave day on your work anniversary and the opportunity to purchase further annual leave Our culture Our innovative and inclusive culture will ensure you feel valued at Mission Australia as you help Australians in need and develop in your career. We prioritize the safety and wellbeing of everyone, both within our team and the individuals we serve. We are committed to creating a diverse and inclusive working environment. We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion, and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. So, whoever you are, if you’re skilled and actively support our purpose and values, you would be welcome at Mission Australia. If you live with disability and require support to submit your application, please email talentattraction@missionaustralia.com.au or visit our Careers page for additional contact details. We Strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. For culturally safe support or assistance with your application, please contact us at deadlycareers@missionaustralia.com.au How to apply Click ‘Apply’ and send your application today! As a committed Circle Back Initiative employer, we will respond to your application. Applications are shortlisted as they are received. Please apply as soon as possible to be considered. Thank you Mission Australia is a national Christian charity motivated by a shared vision of an Australia where everyone has a safe home and can thrive. Since 1859, we’ve been standing alongside people in need across Australia, offering real hope that has lasting impact. Backed by our supporters, churches, partners, and funders, we work together for the long-term wellbeing of anyone who needs us, reflecting our values of respect, compassion, integrity, perseverance and celebration. We collaborate with people experiencing homelessness or disadvantage to tackle the root causes of their challenges through providing access to safe, affordable homes and innovative, evidence-based support services. Every day we deliver homelessness crisis and prevention services, provide social and affordable housing, assist struggling families and children, address mental health issues, fight substance dependencies, support people with disability and much more. Mission Australia believes a person’s circumstances shouldn’t define their future and that given the right support, everyone can reach their full potential. That’s why we stand together with Australians in need, until they can stand for themselves. Learn more about Mission Australia and our purpose.

Responsibilities

Lead and inspire a dedicated team to manage rent and income reviews, ensuring accuracy and compliance. Collaborate with various teams to deliver integrated, client-centered outcomes and oversee data integrity and reporting.