At Cornwall Housing, we’re passionate about delivering homes and services to the communities of Cornwall. We’re looking for people with experience in rent recovery and tenant support skills/experience to join the team. But your approach is just as important – we need talented people who can work with others and who want to make a difference! Join our Cornwall Housing team for the career opportunities… and stay for the community!Description for Internal Candidates

THANK YOU FOR YOUR INTEREST IN SUPPORTING OUR IMPORTANT WORK AT CORNWALL HOUSING, DELIVERING SAFE HOMES IN STRONG COMMUNITIES FOR ONE AND ALL!

Recruitment Agencies – we are not currently seeking agency support with this vacancy, thank you. Please view our information for recruitment agencies here: https://www.cornwallhousing.org.uk/jobs/recruitment-agencies/

To provide high quality and well managed Income Service with specific responsibility for all matters relating to management of rent accounts and collection of arrears in your designated patch and keeping accurate computer records and other information systems up to date. To provide support to our tenants, with extra support to our vulnerable clients, collecting information and promoting the take up of welfare benefits, Housing and Council Tax Benefit. Postholder will liaise with the Inclusion Advisors, Enforcement Officers, Housing Officers and Housing Benefit Officers as well as external agencies and stakeholders including Universal credit DWP service centres, local jobcentre plus teams, CAB, local food banks, CMHT, Social Services and any local support services to provide money and financial inclusion advice to our tenants.