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RENTAL ASSISTANT at MB Tractor & Equipment

Tilton, New Hampshire, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Jul, 26

Salary

0.0

Posted On

16 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Rental contract knowledge, Computer software skills, Equipment handling, Product knowledge, Scheduling, Communication, Order processing

Industry

Retail

Description

Description Full job description Position Summary: Responsible for determining rental needs of customers calling or coming into the store. Schedules rental availability. Essential Functions: 1. Communicates with customers by phone and in person regarding cost and delivery of rental order. Explains rental options. 2. Determines availability, schedules delivery and pick up as needed. Prepares rental units for delivery. 3. Opens and closes orders for rental units based on customer needs using the prescribed software and hardware following established procedures. 4. Obtains credit approval or payments from customer according to rental terms. 5. Exercises judgement in customer satisfaction issues. Seeks approval from supervisor when required. Other Functions: 1. May assist in parts or service areas as required. 2. Coordinates and communicates with other store personnel as needed for delivery. 3. Performs other duties as assigned. Benefits: 401(k) Health insurance Paid time off Employee discount Dental insurance Flexible spending account Life insurance Requirements Minimum Job Requirements: Education: HS or equivalent. Tech preferred. Experience: 3-5 years Customer service, service advisor, or rental experience. Specific Skills: Computer software skills. Specialized Knowledge, Licenses, etc.: Product knowledge, customer service, equipment handling, rental contract knowledge. Working Conditions: Normal store conditions including occasional service bay and external activities, computer and telephone operations, counter work. Higher wages available for individuals with a higher degree of experience and proven skill set.

Responsibilities

The Rental Assistant is responsible for determining customer rental needs, scheduling availability, and managing the delivery and pickup of rental units. They also handle customer communication, process orders using prescribed software, and obtain necessary credit approvals or payments.