Rental Coordinator (Suffolk) at Starr Motors
Suffolk, VA 23434, USA -
Full Time


Start Date

Immediate

Expiry Date

28 Nov, 25

Salary

0.0

Posted On

28 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills, Management Skills, Customer Service Skills

Industry

Marketing/Advertising/Sales

Description

For over 50 years, the management at Starr Motors have worked to create an amazing environment for both its customers and employees. Many family owned businesses boast about opportunity for growth and owner interaction, but at Starr Motors we strive to make everyone feel that they are an honored guest in our home, every day, every time without fail. Starr Motors is interested in finding talented individuals that are looking for a rewarding and challenging career in the automotive industry.

REQUIREMENTS:

  • Good time management skills
  • Outstanding communication skills
  • Professional work ethic
  • Superior customer service skills
  • Outgoing and friendly personality
  • High School Diploma or equivalent, some college preferred
  • Proficient with basic computer applications
  • Ability to work in a fast-paced environment
Responsibilities
  • Greets Customers on the phone and in person in a pleasant and professional manner
  • Answers incoming phone calls in a prompt, polite, and professional manner
  • Schedule rental appointments and reservations
  • Communicate with callers and visitors in a professional, friendly, and efficient manner
  • Type memos, correspondence, reports, and other documents
  • Create monthly marketing campaigns to provide more business for the rental department
  • Provide customer follow up
  • Maintain relationship with customer
  • Work closely with the service department to create a simple transition from Service to Rental
  • Follows up on accounts receivable to maintain satisfactory levels of payment
  • Maintains a professional appearance and a neat work area.
  • Keeps and assists in keeping a clean and organized work area.
  • Maintain rental fleet
  • Schedule rentals for insurance customers
  • Reconciles nightly deposits
  • Checks vehicles upon pick and return
  • Completes rental contract, explains rental policies and procedures, verifies credit card and obtains customer signatures and deposit
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