Rental Counter Associate at Aaction Rents

Santa Rosa, California, United States -

Full Time

Start Date

Immediate

Expiry Date

21 May, 26

Salary

0.0

Posted On

20 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Product Knowledge, Equipment Selection, Rental Contracts, Coordination, Pricing, Communication, Follow Up, Transaction Handling, Lead Communication, Chain of Command, Professional Appearance, Mechanical Aptitude, Teamwork, Fast-Paced Environment, Problem Solving

Industry

Real Estate and Equipment Rental Services

Description

Description Aaction Rents is a locally owned, multi-location equipment rental company serving Sonoma, Solano, and Mendocino Counties. We provide contractors, homeowners, and industrial customers with the equipment they need to get the job done — from heavy construction equipment to lawn & garden tools. We are growing and looking for a Rental Counter Associate who understands that great service, product knowledge, and follow-through make all the difference. If you enjoy helping customers, know your way around construction equipment, and thrive in a fast-paced, team-oriented environment — we’d love to meet you. What You’ll Do As the face of Aaction Rents, you will: Assist customers in selecting the right equipment for their needs Schedule and process rental contracts accurately and efficiently Coordinate deliveries and pickups with our transport department Work closely with Sales to ensure proper pricing Answer rental questions in person and over the phone Follow up with customers regarding ongoing rental needs Handle cash and credit card transactions Communicate qualified leads to our Inside Sales Coordinator Follow our established chain of command Maintain a professional appearance and positive attitude Complete at least 20 hours of continued education and training annually Support overall store operations as directed by the Store Manager We are customer-centric and results-driven. That means: You anticipate customer needs You go beyond basic service expectations You act with the customer in mind You focus on solutions and business results Requirements What We’re Looking For Education & Experience High school diploma or equivalent 1+ year rental industry experience preferred Familiarity with construction, heavy-duty, lawn & garden, and industrial equipment Skills & Abilities Valid California driver’s license with clean DMV record Strong communication and customer service skills Ability to work independently and as part of a team Basic mechanical aptitude Comfortable working in a fast-paced environment Physical Requirements This is an active position that requires: Frequent squatting, reaching, pushing, and pulling Standing and sitting for extended periods Lifting 25–80 lbs regularly and occasionally up to 100 lbs Ability to move safely over uneven terrain or in confined spaces Awareness and responsiveness to potentially hazardous situations Why Aaction Rents? We’re proud to be a local company built on strong relationships and a commitment to doing things the right way. Customer : Quality : Crew – The Best Do Good and Be Kind If you take pride in your work, enjoy helping customers succeed, and want to be part of a team that supports each other — we’d love to talk.

Responsibilities

The Rental Counter Associate will serve as the face of the company, assisting customers in selecting the correct equipment, processing rental contracts accurately, and coordinating deliveries and pickups. This role also involves handling transactions, answering rental inquiries, and communicating qualified leads to the Inside Sales Coordinator.