OVERVIEW:

Western Materials Handling is Alberta’s Leading Industrial Equipment Supplier. Canadian owned and operated, WestMat was founded in 1970 and became the first Toyota forklift dealership in Canada. In conjunction with our Toyota line, we are also Alberta’s only authorized dealer for Aichi scissor lifts, Load Lifter rough terrain forklifts, Heli forklifts and Kalmar high-capacity lift trucks and container handlers.
Our focus is to work together with our customer, to create material handling solutions for all their Equipment, Parts, Service, Rentals and Safety Training requirements.
Since the first day in business, our motto has been, “Our Service Built Our Company”, and we will continue to follow this motto every day.
As a Rental Fleet Coordinator, you will play a vital role in managing the day-to-day operations of the rental equipment fleet. This role is heavily focused on coordinating freight and logistics for equipment rentals, sales, and service, while also ensuring rental units are maintained, organized, and customer-ready. You will work closely with service technicians, drivers, and internal teams to ensure smooth scheduling, timely deliveries, and excellent customer support. By supporting both operations and customer needs, you will help deliver reliable service, streamline equipment flow, and contribute to overall business success.

QUALIFICATIONS:

• Experience in freight coordination, dispatching, or logistics is required
• Previous experience in equipment rental, service, or related industries is a strong asset
• Proficient with typing, Microsoft Word, Excel, and inventory management systems
• Strong time management and organizational skills
• Detail-oriented with the ability to manage multiple priorities
• Good communication skills with a customer-first mindset
• Strong work ethic and ability to work well in a team environment

EXPERIENCE:

• Customer Service: 2 years (required)
• Freight Coordination / Dispatching: 1 year (required)
• Logistics or Fleet Scheduling: 1 year (preferred)
• Microsoft Office (Word, Excel, Outlook): 1 year (required)
  Work Location: In person
  Job Types: Full-time, Permanent
  Pay: $55,000.00-$60,000.00 per year

Benefits:

• Casual dress
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match

Experience:

• Customer Service : 2 years (required)
• Freight Coordination/ Dispatching: 1 year (required)

Work Location: In perso

• Respond to requests for rental equipment as required
• Identify equipment required to fulfill customer requirements
• Provide price quotes as required
• Build & maintain good customer relationships
• Help source rental equipment for customers as required
• Process rental contracts
• Ensure all rental equipment is organized and rental ready
• Manage equipment maintenance and scheduling
• Coordinate equipment freight as required (Rentals, Sales and Service)
• Coordinate inter-branch equipment stock transfers
• Back-up other positions and cross-train as required
• Inside Sales reach-outs
• Maintain up-to-date Equipment details in the inventory management system
• File paperwork as required
• Follow company’s Health & Safety Procedures