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Rental Return Specialist at Drive Green VI
Charlotte Amalie, Saint Thomas, -
Full Time

Start Date

Immediate

Expiry Date

30 Jul, 26

Salary

25.0

Posted On

01 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Vehicle inspection, Damage documentation, Customer service, Communication, Data entry, Attention to detail, Observational skills, Time management, Organizational skills, Mobile applications, Tablet proficiency, Claims processing

Industry

Motor Vehicle Manufacturing

Description
Description Core Responsibilities: Conduct thorough visual inspections of vehicles upon return for any signs of damage. Accurately document damage using video, photographs, and written reports. Interact with returning customers to clarify any damage incidents in a courteous, professional manner. Upload and organize inspection documentation in the company’s claims system. Collaborate with the Claims Manager to prioritize and escalate claims. Coordinate with Rental Fleet Service and Maintenance teams to flag vehicles for immediate attention. Assist with identifying patterns of recurring damage or high-risk usage. Requirements Must possess and maintain a valid, unexpired drivers license. Must possess and maintain a clean driving record. High attention to detail with strong observational skills. Excellent customer service and communication abilities. Ability to work outdoors and walk around vehicles in all weather conditions. Comfortable using mobile apps or tablets for data entry and photo capture. Strong organizational and time management skills. Prior experience in vehicle inspection, insurance, rentals, or claims (a plus, not required).
Responsibilities
The Rental Return Specialist is responsible for inspecting returned vehicles for damage and documenting findings through photos, video, and reports. They also coordinate with internal teams to manage claims and ensure vehicles are serviced appropriately.