Rental Sales Agent / Customer Service Representative at Avis Budget Group

Port Hedland, Western Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

21 Dec, 25

Salary

0.0

Posted On

22 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Customer Service, Sales, Retail, Hospitality, Fast Paced Environment, Computer Systems, Communication, Listening

Industry

Travel Arrangements

Description

We are looking for help at our counters to serve our valued customers. This opportunity in what we call a 'Rental Sales Agent' capacity will be for an ongoing casual role based at Port Hedland Airport. Casual position available - 20 - 25 hours per week Full training provided to help you achieve your goals & reach your potential Supportive, friendly, and caring culture Large, stable global organisation Opportunity to grow and move internally within our business We are looking at hiring an experienced Customer Service/Salesperson who will be available for AM shifts (starts 0645AM) and PM shifts (office closes at 1830PM if no delay flight), and also weekend (Saturday AM + Sunday PM). We welcome applications from all eligible candidates, including those holding a Working Holiday Visa. About the Role This Rental Sales Agent is the face of our brand! In this position you will interact with our customers at the rental counter while marketing products and services, completing rental bookings and responding to general customer inquiries. What you’ll do Establishing customer car rental needs by actively listening Review in detail ABG’s various add on’s and services as to determine what may best suit the customer Communicate rental procedures and guidelines effectively Complete rental bookings in a timely, efficient and accurate manner Answering customer questions and inquiries What we’re looking for Applicants must have a full and valid driver’s licence This is a casual position that requires a minimum availability of 3-4 days per week Ability to work in a fast paced environment while delivery exceptional customer service Previous experience within retail, hospitality, customer service, sales or similar roles Ability to follow procedures and adhere to company guidelines and standards Comfortable learning and using various computer systems to accurately input rental information Benefits and Perks Competitive Rate + loadings + Bonuses Employee discounts on car rental across Avis Budget Group Full training provided to help you achieve your goals & reach your potential Wellbeing programme including discounted life insurance options + discounted health cover + superannuation options Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets, fitness classes, shopping discounts and much more Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing About Avis Budget Group We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward. Port Hedland Western Australia Australia A vehicle rental provider of choice for travelers around the world, Avis Budget Group is powered by our people, our partners, and technology. We operate some of the most recognized brands in the industry through Avis, Budget, and Zipcar, along with local brands such as Payless, France Cars, Apex, and Maggiore.

Responsibilities

As a Rental Sales Agent, you will interact with customers at the rental counter, marketing products and services while completing rental bookings. You will also respond to general customer inquiries and establish their car rental needs.