THE PERSON:

If you wish to apply for this role, you must:
Hold a driving licence and meet the criteria for our insurance
Previous experience as a Sales Consultant / Executive (or similar) in the car rental sector and a passion for cars would be desirable
Be reliable, flexible and able to demonstrate high standards when working to targets / KPI’s / customer expectations
Have demonstrable communication skills
Be able to work under pressure and handle complaints
Fluency in more than one language (in additional to excellent English) would be advantageous as we regularly attend to customers from across the globe
Job Type: Part-time
Pay: From £12.21 per hour
Expected hours: 1 – 50 per week

Additional pay:

• Bonus scheme
• Commission pay

Benefits:

• Bereavement leave
• Company events
• Company pension
• Cycle to work scheme
• Employee discount
• Enhanced maternity leave
• Enhanced paternity leave
• Free parking
• Health & wellbeing programme
• On-site parking

Schedule:

• Day shift
• Holidays
• Overtime

Work Location: In person
Application deadline: 20/05/202

THE ROLE:

The role will be to assist the branch manager with the smooth day-to-day operations of the branch, ensuring all our customers receive a fantastic experience.

MAIN DUTIES:

Dealing with the general public and corporate clients on the phone and in person
Taking bookings, processing paperwork and payments and explaining terms and conditions to customers
Resolving problems and delivering outstanding customer service
Selling additional extras such as additional protection, GPS, baby seats, additional driver cover, and luxury features etc.
Managing the team of vehicle valeting staff and opening/closing when manager is off
Completing daily reports, paperwork and stock allocation
Arranging and undertaking vehicle maintenance, checking mileage, damage etc.
Showing vehicles to customers and recharging damaged vehicles to customers