Rental Transport Dispatcher at Empire Southwest

Henderson, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Feb, 26

Salary

29.41

Posted On

09 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Dispatching, Communication, Scheduling, Problem Solving, Client Relations, Safety Compliance, Record Keeping, Equipment Management, Technical Document Interpretation, Permit Coordination, Attendance, Teamwork, Judgment, Prioritization, Monitoring, Customer Service

Industry

Machinery Manufacturing

Description

JOB DETAILS: Shift 1st/Day Shift Location In-Office Schedule To be provided by leader. Salary Range $24.69 - $29.41 Per Hour JOB SUMMARY: Perform dispatcher duties for Empire’s assigned work area. Distributing work to Empire drivers, scheduling equipment deliveries/pickups, and monitoring all drivers within assigned region. Use discretion and judgment to solve client disputes and dispatch system problems. Professionally assist clients to enhance a positive service image within the department. Determine shipment, delivery and pickup priorities. Oversee scheduling transport shipments and meet delivery commitments. Assist in the most efficient use of drivers and equipment. ESSENTIAL FUNCTIONS: Dispatch Empire trucks locally, statewide, branch-store and/or nationally for assigned work area. Assign tractors and trailers according to the type of load, point of origin, and destination. Monitor drivers’ activities and offer assistance as needed. Monitor communications between the clients and drivers for assigned work area. Communicate with clients to schedule loads. Assist in quoting hauls and reviewing the client billing, ensuring the billed amount equals the quoted amount. Keep track of all hauls and document all related activities. Know and recognize state licensing and registration laws and insurance requirements. Maintain communication with the shop personnel and know what equipment is available for service. Helps maintain safety and compliance records such as Daily Vehicle Inspections and Annual Inspections. Communicate with clients to schedule loads. Communicate Empire’s safety policies and expectations and promote corporate values. Work safely at all times. Adhere to all applicable safety policies. Comply with all company policies, procedures and standards. ADDITIONAL RESPONSIBILITIES: Perform other duties assigned by management. May assist permit & escort coordinator. KNOWLEDGE SKILLS AND ABILITIES: Must be able to understand and effectively manage and communicate the transportation dispatching process. Must be able to read, interpret, understand, and use technical and contractual trucking related documents including; rate schedules and regulations for transporting parts and machines. Must be able to meet all safety requirements for applicable safety policies and use of all required safety equipment. Ability to maintain consistent attendance. EDUCATION AND EXPERIENCE: Minimum of 2 years of dispatching-related experience. Previous experience trucking dispatching preferred. Experience interpreting, understanding and using transportation documents. Experience in ordering Oversize/Overweight permits and escorts. Must be able to communicate (speak, read, comprehend, write) in English. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands and talk or hear. The employee frequently is required to stand, walk, reach with hands and arms, climb or balance, and stoop and kneel. The employee is occasionally required to lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision and ability to adjust focus. This position is designated as a "Safety-Sensitive Position". A Safety-Sensitive Position includes tasks or duties that EMPIRE in good faith believes could affect the safety or health of the employee performing the task or others. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts, high precarious places, and outside weather conditions. The employee is occasionally exposed to wet and/or humid conditions, extreme cold, and extreme heat. The noise level in the work environment is usually office moderate. DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. The roles and objectives of this job do not include setting corporate policy and does not constitute a managing agent of the company. Empire Southwest is an equal opportunity employer. We evaluate applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. The “Know Your Rights” Poster is available here: Know Your Rights” Poster. The pay transparency policy is available here: Pay Transparency Nondiscrimination Poster-Formatted Empire is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call us at 702-633-4545 or email us greatjobs@empire-cat.com and let us know the nature of your request and your contact information. Empire Southwest is an EEO employer. Safety - Respect - Integrity - Teamwork - Excellence - Stewardship - Astonishment

Responsibilities

The Rental Transport Dispatcher is responsible for dispatching trucks, scheduling equipment deliveries and pickups, and monitoring drivers in the assigned region. The role requires effective communication with clients and drivers to ensure timely and efficient transport operations.