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Rep Customer Service | OB/Gyn Clinic at UF Health
Jacksonville, Florida, United States -
Full Time

Start Date

Immediate

Expiry Date

25 Apr, 26

Salary

0.0

Posted On

25 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Effective Verbal Communication, Effective Written Communication, Stress Management, Professionalism, Customer Service, Medical Terminology

Industry

Hospitals and Health Care

Description
Overview Under the direction of the Supervisor, the Customer Service Representative is responsible for scheduling patient appointments and managing the clinical medical records system. The Customer Service Representative will serve as a liaison between patients and hospital staff. Qualifications Required Education: High School Diploma or GED. Preferred Education: Completion of a Medical Terminology course. Necessary Skills: 1. Must demonstrate effective verbal and written communication skills. 2. Ability to handle stressful situation in a professional and courteous manner. 3. Basic understanding of medical terminology. Required Experience: One to two (1-2) years customer service experience. Preferred Experience: Two (2) years of customer service experience in a health care related industry. Age of Patient Served: All Age Groups.
Responsibilities
The Customer Service Representative is responsible for scheduling patient appointments and managing the clinical medical records system. They will serve as a liaison between patients and hospital staff.