Leading and managing the delivery of repair projects from start to finish, ensuring work is completed safely, on time, and to the required quality standards
Supervising and coordinating the activities of field engineers and subcontractors, providing direction, support, and performance oversight
Carrying out technical assessments and fault diagnostics to scope and plan repair works, ensuring efficient and compliant execution
Acting as the key customer interface during repair projects, managing communication, expectations, and ensuring client satisfaction
Supporting the Repair Sales Team by providing technical input to enable accurate pricing and scoping of chargeable works
Ensuring full adherence to company safety, quality, and environmental standards, including compliance with all relevant UK legislation and Schindler policies
Documenting and reporting on project progress, including any changes, delays, risks, or follow-up actions required
Driving continuous improvement by identifying operational inefficiencies, proposing solutions, and sharing field-based insights with leadership
Attending required training sessions and maintain relevant certifications to support safe and effective performance of duties