Repair Manager at WeMaintain

Wan Chai, Hong Kong Island, Hong Kong S.A.R. -

Full Time

Start Date

Immediate

Expiry Date

31 Aug, 26

Salary

0.0

Posted On

02 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Repair Operations Management, Technical Surveying, Budgeting, Resource Allocation, Customer Service, Project Scheduling, Health & Safety Compliance, Team Mentoring, Blueprint Analysis, Technical Diagram Interpretation, Problem Solving, Communication

Industry

Real Estate

Description

🌍 About WeMaintain WeMaintain is transforming the vertical transportation industry through digital innovation, operational excellence, and a strong safety culture. As part of our growth in Asia-Pacific, we are strengthening our finance organization in Hong Kong to support scale, compliance, and performance. Originally built as a VC-backed tech scale-up, WeMaintain’s major shareholder is now OTIS — the world leader in elevators and escalators and a publicly listed global group. Yet we remain fully independent and autonomous. We won’t become WeMaintain by Otis. We are still the same WeMaintain. This role offers the best of both worlds: The agility, autonomy and pace of a fast-growing entrepreneurial environment The stability, scale and long-term vision of a global industry leader 🌍 Our mission We don’t only maintain lifts and escalators — we transform how they’re operated. At WeMaintain, we build tech that empowers the people who keep cities running, making building maintenance smarter, faster, and more human. Learn more about who we are 👥 Why join us? You don’t have to choose between autonomy and stability. Big companies offer structure but little ownership or recognition. Small companies offer freedom but not always clear direction or long-term support. At WeMaintain, you get both: Autonomy backed by real support and modern tools A culture of trust, transparency, and respect Career growth and opportunities for internal mobility A team that values grit, perseverance, and the drive to make a real impact Our values come to life every day: 🤝 Care — Respect and support for clients and colleagues 💪 Grit — Persistence and high standards to get things done right 🌱 Uniqueness — Encouragement to share ideas and challenge the status quo 👀 Who we’re looking for We are searching for a Repair Manager to join our team in Hong Kong. We are seeking an experienced Repairs Manager to lead and coordinate lift and escalator repair operations. This role is responsible for managing branch-based repair activities from initial survey through to completion, ensuring all works are delivered safely, on time, within budget, and to the highest technical and customer standards. You will oversee a team of field engineers and specialist subcontractors, manage repair quotations, planning schedules and act as the key point of contact for customers throughout the lifecycle of repair works. Working closely with the Service Operations teams, you will play a pivotal role in driving service performance, customer satisfaction, and repair revenue growth across the branch. You’re a great fit if you: Take ownership and make decisions confidently Thrive in a flat, open environment where your voice matters Care deeply about quality, safety, and doing things right Are proactive, solution-oriented, and always learning 📌 What Will Your Future Role Be? As a Repair Manager at WeMaintain, you will: Lead and manage lift and escalator repair operations across our portfolio Plan and allocate engineers, subcontractors, and resources efficiently Conduct or review technical surveys and repair scopes Prepare quotations, budgets, and schedules for repair works Ensure all work meets health & safety standards and industry regulations Be the main point of contact for customers during repair projects Drive continuous improvement and operational efficiency Manage and mentor your team to deliver high-quality results 👑 You Are the Right Person for Us If: You are a holder of High Diploma or equivalent or above. Degree in Mechanical/Electrical Engineering is preferable but not essential. You have good problem-solving skills and attention to detail. You have experience in interpreting and analysing blueprints/technical diagrams You’re a great communicator with good customer service skills You’re comfortable with new technologies and want to be part of industry change You’re detail-oriented, reliable, and take pride in your work ✏️ How to apply We carefully read every application. Tell us who you are, what draws you to this role, and what you'd like to build with us. What we value most is drive, curiosity, and potential — not a perfect resume. To apply, just click the “Apply” button below and answer a few short questions. It’s quick and helps us get to know you better. At WeMaintain, we celebrate diversity, encourage personal growth, and are committed to inclusivity. Whatever your background, journey, or identity — we warmly encourage you to apply. 🎯 Recruitment Process: Phone interview with HR – 30 minutes Interview with your future team – 60 minutes Welcome to the team! 🎉

Responsibilities

Lead and coordinate lift and escalator repair operations from initial survey to completion, ensuring safety and budget compliance. Manage a team of field engineers and subcontractors while acting as the primary point of contact for customers.