Repair Technician II at SouthernCare New Beacon Hospice

Mckinney, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

25.0

Posted On

05 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Electronic Repairs, Troubleshooting, Documentation, Quality Management, Soldering Skills, Time Management, Organizational Skills, Communication Skills, Mechanical Ability, Inventory Management, Testing Equipment, Customer Service, Analytical Skills, Microsoft Office Suite, Diagnostic Tools, Field Services

Industry

Description

Description *This position is fully on-site, five days a week, at our McKinney, Texas office.* Position Summary: Responsible for making warranty and non-warranty repairs to customer RMA equipment, testing all incoming inventory from contract manufacturers, and preparing machines for customer orders. Also assists with annual year-end inventory and field services projects as needed. Job Responsibilities · Conducts all electronic repairs onto equipment according to company’s engineering standards. · Submits customer orders for machine repairs documenting service codes. · Identifies the repairs as warranty or non-warranty and manages accordingly. · Coordinates with contract manufacturer for repair of products under CM warranty. · Manages the warranty repairs by working with the manufacturer in the documentation of the equipment. · Troubleshoots equipment problems and identifies needed repairs. · Obtains assistance, when needed, on difficult equipment repairs from engineering team or field staff as needed for special projects. · Tests all incoming and outgoing equipment to ensure equipment functions according to specifications is maintained adequately. · Assists with shipping and receiving when needed by unloading and/or assisting with the delivery, checking in all materials, matching purchase orders to sales orders. · Documents policies and procedures relating to repairs and maintenance of equipment. · Reports hardware issues to engineering team and coordinates for resolution. · Conducts special testing projects for engineering team as directed. · Assists with inventory management. · Assists with quality management. Job Qualifications · Associates degree in electronics or associate level electronics certification. · Minimum of 5 years of experience in the electronics industry working with electronic repairs on equipment. · Good verbal and written communication skills. · Strong organizational skills and detailed-oriented. · Experience working within a quality management process. · Proficient in Microsoft Office Suite. Knowledge, Skills & Abilities · Advanced knowledge and understanding of electronic equipment repair and standard diagnostic tools. · Ability to analyze problems, identify potential solutions and to take corrective and preventive measures. · Good mechanical ability in handling and repairing simple equipment, tools and machinery. · Good soldering skills · Good time management and prioritization skills. · Ability and willingness to travel up to ~10% of the time Physical Demands Equal amounts of time spent walking/standing, pulling/pushing, sitting and lifting. Must be able to lift up to 35 pounds. Work time spent is generally handling tools, equipment and materials. Working Environment This position is typically in a warehouse environment with moderate degrees of dirt, heat, and some intensive noise. The position will be located in our McKinney, TX office. The expected hourly range for this position is $20-$25/hour, depending on experience. The role is also benefits eligible.

Responsibilities

The Repair Technician II is responsible for making warranty and non-warranty repairs to customer RMA equipment and testing all incoming inventory. The role also involves preparing machines for customer orders and assisting with inventory management and field services projects as needed.